A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Yes, it is 0.5 miles away from the center of Sydney. The preferred airport for InterContinental Sydney, an IHG Hotel is Sydney Airport (SYD) - 16.6 km / 10.3 mi. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. You can get amazing views at other rooftop venues where you likely wont have to deal with attitude. Posted by Hotel Staff. We truly appreciate it, and we're elated to hear your recent stay with us was an enjoyable one, as this is what we always strive to deliver to our valued guests. Refrigerator IHG Confirmable Suite Upgrade Success: InterContinental Sydney by John Ollila March 23, 2023 Reading Time: 4 mins read 12 IHG, with its IHG One Rewards program refresh last year, introduced Milestone Rewards that we have covered in minute detail over the past 12 months. Children 18 and above are considered adults at this property. All of this aside, I understand that your experience does not match what you expected and all of our beliefs in our property do not achieve merit without the guest experience meeting their own expectations first. Worst meal for the price I have ever been served in my entire life. We were informed by the hotel that they were working with the Department of Health regarding something to do with legionnaire disease. Garden view Yes, dry cleaning and laundry service are offered to guests. This 5-star hotel is 0.4 mi (0.7 km) from Sydney Opera House and 0.7 mi (1.1 km) from Sydney Tower. I understand that your wife lost her prescription reading glasses, which were in a distinct designer frame and a sparkly gold box. Grab a bite at Aster, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Private bathrooms have designer toiletries and hair dryers. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. We take great pride in our team's top-notch hospitality and our well-appointed, quiet rooms designed specifically for the comfort of our guests. 2 bars or lounges. 117 Macquarie Street Sydney New South Wales 2000 Australia Check in: 3:00 PM | Check out: 11:00 AM *Minimum check in age is: 18 Phone: +61 2 92539000 Email: Reservations.Sydney@ihg.com Parking & transportation ACCOMMODATIONS Guest Rooms It is indeed an advantage of our hotel and allows guests easier accessibility to the myriad attractions that this part of New York City offers. business travel features to the top of the filter menu so you can find them faster. Greetings from InterContinental Sydney. The most helpful contributions are detailed and help others make better decisions. great detail for us to fully utilize those benefits during our stay. Refrigerator Sadly we didnt hear back. Our creative interior design provides a different perspective for a great meeting with inspiring ideas. Total Number of Rooms: 90. Please be certain that I have noted and forwarded your comments for the management to improve. Discover InterContinental Sydney. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff speaks multiple languages, including English, Spanish, French, and Italian. I wanted to love the Intercontinental Sydney. by Mulpha Hotel Operations Pty Ltd. All rights reserved. Warm regards., InterContinental Sydney Team, We were so looking forward to a stay here after their massive upgrade. Read our. We went to the bar downstairs a couple of times and each time the service was exceptional. .goog-te-menu-value:hover {text-decoration:none !important;} We look forward to welcoming you back in the future and providing you with another great stay at InterContinental New York Barclay. IHG Hotels & Resorts | Book hotels online at 6,000+ destinations worldwide Manage Reservations WELCOME TO IHG HOTELS & RESORTS 18 hotel brands. On behalf of our entire team at InterContinental we thank you for your support and I hope we can welcome you back to the InterContinental Sydney in the near future. Our initial server was rushed on the Sunday morning and did not list all the options. Step 2: Select the number of days parking required. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee. I always use a sound machine app on my phone when I travel and that drowned out the neighbors at night. Dear physiquea2021, Thank you for leaving a review on Trip Advisor regarding your experience at the InterContinental Sydney. Be immersed in the vibrant pulse of Sydney, overlooking dramatic views across the citys contemporary skyline from the comfort of a lavish retreat. I was attending the Sydney International Piano Competition and went to the Treasury in the Intercontinental Hotel. Went to the Aster for drinks .. terrible place it should be avoided, such poor service. We take immense pleasure in offering top-notch service to our guests, whether they're with us for business or personal reasons. We are delighted to have left a positive mark on your family's visit, and we look forward to continuing this reputation when you visit us again. We will be addressing these issues internally, providing additional training to our team members, and reinforcing the importance of timely and effective communication. jQuery('body').on('click','[class="button"]',function(){ Are there any historical sites close to InterContinental New York Barclay, an IHG Hotel? Select LanguageChinese (Simplified)EnglishHindiJapanese I will certainly use this hotel as my base when visiting Sydney Suzanne Australia Excellent location! Air conditioning InterContinental Sydney Double Bay, an IHG Hotel 33 Cross Street, Double Bay, Double Bay, 2028 Sydney, Australia - Excellent location - show map Good 796 reviews The service was exceptional. And one more reminder to my fellow guests, I saw most guests at The Parlour leave nothing on the table when they left. Soaring windows frame the beauty of Sydneys Royal Botanic Gardens, where city and nature collide. EXPLORE NOW Be assured I have discussed your comments with Director of Food and Beverage and have asked that he follows up with his team. This space is perfectly appointed for a relaxing stay, with deluxe amenities and fine timber furnishings. The rooms were nice but there are limited food options in the evening. Mo. This is a Proud Certified property where you can be extra sure of a welcoming stay. We are genuinely delighted to hear that the location of our property significantly enhanced your stay in Mid Town. As the largest global luxury hotel brand, opportunities of all kinds are born at IHG. Electric kettle The ambiance was delightful and the rooms were clean and modern with features to make our stay feel more Free WiFi, Private suite The true letdown was the incredibly poor service. No, I do not recommend this property. This is the version of our website addressed to speakers of English in the United States. It is through such feedback that we can isolate issues and areas in need of attention. We recommend calling ahead to confirm details. All content should be genuine and unique to the guest. Therefore if it is a busy night, which all three nights we were there were, you wait and wait and wait for food to be brought to your table. These service employees work really hard to provide a great experience. Attached bathroom Furthermore, it is gratifying to know that our dedicated staff and the accommodation we provide managed to meet your satisfaction. Again, on behalf of InterContinental New York Barclay, an IHG Hotel, we want to extend our gratitude for your review. Diners Club, Fine fittings and premium amenities build an ideal environment for business or leisure travel. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Maintain your fitness routine at InterContinental Sydney's 31st floor gym. }). I was disappointed with the menu and decided to have a mocca coffee and sandwiches toasted. Engaging with the major tourist attractions such as Central Park, Grand Central, MOMA, and Rockefeller Center within walking distance is precisely the convenience we strive to offer our guests for an authentic New York experience. Attached bathroom Remember to leave a gratuity. The lobby is pretty, and the elevators are accessible and efficient (in other hotels, I have waited forever for elevators). and they were on it! Just be patient, the rewards once you get the room will be worth it. I want to assure you that we take such incidents seriously, and every attempt was made to assist you in recovering the lost item. Prices in AUD are approx and based on today's exchange rate. Tu. After you book, we'll provide details so you can contact the property directly. The boutique is currently closed. I was disappointed to learn that you had to wait 20 minutes in queue upon check in, the first Friday of school holidays can always be quite busy, and waiting in line can be both inconvenient and frustrating. Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests. Thank you for the flawless rating! Cleanliness 4.6. See more questions & answers about this hotel from the Tripadvisor community. ** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. 72 m This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The staff is warm and friendly, and the quality and quantity of the food is very good. InterContinental Sydney, an IHG Hotel is located in Sydney Central Business District, a neighbourhood in Sydney, and is near the airport and by the ocean. Whilst I was pleased to learn that the charge was refunded, I have personally spoken with the Food and Beverage Manager and asked that he ensure our colleagues are more diligent in accurately checking guest rooms prior to charging in an effort to prevent this from occurring again in the future. I travel frequently, usually 70-80 nights per year. This visit, I was at first surprised to find some of those employees no longer with the property but if anything the level of service , hospitality and attention to detail under GM Sofia (thanks for the upgrade and goodies) has increased with the addition of Hotel Manager Matthias Kaiser .
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